Refund policy
3. Appointments & Cancellation Policy
Booking
All appointments must be booked in advance through our website. By completing a booking, you agree to this cancellation policy.
48-Hour Cancellation & Rescheduling Policy
We require a minimum of 48 hours' notice to cancel or reschedule any appointment.
- Cancellations or reschedules made more than 48 hours before the scheduled appointment are eligible for a full refund or credit toward a future session.
- Cancellations or reschedules made less than 48 hours before the scheduled appointment are non-refundable. No exceptions will be made.
- No-shows (failure to attend without prior notice) are non-refundable.
We reserve the right to reschedule appointments in cases of illness, emergency, or other unforeseen circumstances, and will provide as much advance notice as possible.
4. Digital Products
Purchases
All digital product purchases — including downloadable guides, templates, e-books, and online courses — are processed at the time of purchase. You will receive access or download instructions via the email address provided at checkout.
Refund Policy for Digital Products
Due to the nature of digital goods, all sales are final once a digital product has been purchased.